Technogym Bike
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Frequently asked questions
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How to connect your Technogym Bike to internet?

To connect your Technogym Bike to internet first check that the Wi-Fi modem is turned on and correctly connected to internet. Then you can connect your Technogym Bike by entering in the "Setting" section > "General" > "Network" > "Settings". Now you can select your wi-fi name. If you still have problems connecting your Technogym Bike to internet, these simple actions can help you: turn the modem off and on again and make sure that internet is working (you can double check it by connecting a smartphone / tablet / pc to the modem and browsing the web pages). Then, check that you have connected your Technogym Bike to the correct Wi-Fi network, and make sure the modem password you entered on your Technogym Bike is also correct.

How can I create an account to start using Technogym Bike?

Once you have received your Technogym Bike, you can log in with the same credentials of the Technogym ID you have created when you bought it. If you haven't bought it online, and therefore, you haven't created a Technogym ID yet, in this case you can create a new Technogym ID by simply turning on your equipment and following the proposed instructions on the interface. Please remember that the first Technogym ID used on your Technogym Bike will be always considered as the Administrator of your Family Account.

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Do I need cycling shoes to use the Technogym Bike?

You can ride the Technogym Bike either using SPD® cleats shoes or wearing standard fitness shoes and securing them with the toe cages provided on the pedals.

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How much space will Technogym Bike take up in my home?

Technogym Bike is only 590 mm wide and 1.5m long. It easily fits in most rooms and home-gyms.

What do I need to activate my Technogym Bike?

To activate the Technogym Bike, you need the Technogym Account (username/password) created or used during the Technogym Bike purchasing process.

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How can I verify if my subscription is active?

You can check your subscriptions in your Private Area directly on the Technogym Bike in Settings > Family > My Subscription.

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I already have a Technogym account and an active subscription but I cannot see the contents and training programs on my Technogym Bike

Make sure that you have logged in into your Technogym Bike with the same Technogym ID in which your subscription is active (in case you have any doubts about on which account your subscription is active, you can double check on which email address we sent you the confirmation of the subscription payment).

Can I use Bluetooth devices on Technogym Bike?

Yes, Technogym Bike is equipped with Bluetooth 4.0. You can connect your headphones, speakers and heart rate device.

Can I use my heart rate monitor?

Yes. When you connect your Bluetooth heart rate monitor, your heart rate will be displayed in real time on the Technogym Bike screen.

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Does Technogym Bike have speakers? Can I use headphones?

Technogym Bike comes with two integrated speakers. Any headphones with a standard 3.5 mm connector can be plugged into the screen and wireless Bluetooth headphones are compatible.

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Can I mirror my smartphone's content to the HD screen on my Technogym Bike?

You can activate your mirroring function and project your favorite content from your mobile phone to the HD screen of your Technogym Bike. Mirroring can be possible if you are using Chromecast or other mirroring-compatible devices (look here to double check). The steps are as follows: connect your Chromecast device to your Technogym's Bike > go to 'Apps' section of your Technogym Live interface, select  "External Input" and check if your device is correctly connected. Download the Google Home App (available for both Android and iOS systems) and follow the guided instructions.

Is my internet connection strong enough to stream content on my Technogym Bike?

Most broadband internet connections over 10 Mbps are sufficient to stream Technogym Bike classes.

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Having troubles seeing your heart rate on your watch or Technogym Bike?

This behaviour could be caused by:

- How tightly you are wearing your watch on your wrist. Check your strap and if needed tighten it;

- Sweat might interfere with the tracking process of your heart rate device. Try to wipe some of the perspiration off. If neither of the above work, disconnect and reconnect your heart rate device (even during your workout session! Your fitness journey will continue to be tracked from your iPad).

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How can I change the administrator account on my Technogym Bike?

In order to change the administrator of your Family Account, you have to completely reset your Family Account. You can do it by pressing for about 5 seconds the volume button on the bottom right corner of your Technogym Live interface. Then you can access the hidden menu by typing in the password 2406. Then tap 'General settings' and under 'Family account' section you can find  'Reset family account''.  From now on, the first Technogym ID you will insert will be considered your new administrator profile. At the same time, remember that with this procedure also the other members of your Family Account have been permanently removed, therefore, you will have to add them again.

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I forgot my password for Technogym account

If you have forgotten the password of your Technogym Account (also known as your Technogym ID) you can set a new one by clicking here

How can I manage my family accounts?

Within your Family Account you can register up to 6 users, each of them will have the opportunity to have fun training in a personalized way. Any profile on your Family Account can add a new member, but only the administrator can remove it (remember that the administrator is the first Technogym ID you have logged in on your Technogym Bike). When your Technogym Bike is on a stand-by mode you can add a new user by simple pressing the + button. Instead, from the main Technogym Live interface, you can add o delete a family member by pressing Settings > Family > Manage account > Add new/remove.

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Can I add additional riders to my Technogym Bike?

Yes, in the log-in page just click on “+” to add up to 5 additional Technogym ID.

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Where can I review my workout details?

You can find your workout results in the Technogym App, in the result section.

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Can I listen to music on Technogym Bike?

On the Technogym Bike, you can now choose to listen to your favorite music. You'll be able to pick from a selection of the best musical HITs created by the Technogym team in collaboration with Epidemic Sound. Our playlists feature a selection of 4 musical genres (pop, house, rock, mix).

we listen.
we care.

we code no stop.
Version 30.12.8
Restyled and improved workout logbook with the possibility to share your results on Strava

Now your results have a completely new look. You are able to see all the graphs of your workout, multiple boards about your power zones and heart rate zones and much more.
Synchronise your Strava profile with Technogym App and you will se your Technogym Bike workout uploaded on Strava.

Simplified users addition with QR Code

Add your user to Technogym Bike just scanning the QR Code using Technogym App. Read more

New Strength Sessions

Find lots of new Strength Session in a completely redesigned library.

Check your recovery heart rate

Keep track of your hart rate frequency even after you finished the workout to check your recovery after the effort. Now Technogym Live will show you the data coming from the heart rate monitoring device also in the results screen to let you evaluate your recovery speed.

Find immediate support every time you need it

From the Settings panel you can open Technogym Support directly on the screen of your Technogym Bike and find lots of articles and FAQs to troubleshoot.

New App Store

New App Store catalogue with the possibility to add and remove apps. New apps are now available!

New Settings features

From the Setting panel you can now modify your time zone, reset your Family Account and disable heart rate alert.

• Bug fixes and general improvements

Version 30.10.3 (5)

• Gymkit available - connect with your apple watch

Version 30.10.3 (3)

• Bug fixing and improvements

V. 10.10.1 (18) & 30.10.1 (18)

• Settings B2C: language modifiable

• Settings B2C: display brightness modifiable

• BLE: automatic connection to your headphones after the first pairing

V. 30.9.1 (4)

• compatibily with Samsung Watch

• major bug fixing and improvements

V. 30.8.2 (13)

Release Software - Say Hi to the new Technogym Bike

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Technogym Bike
A professional exercise bike.
Online classes and unlimited entertainment.
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